Guide to Reading and Understanding Your Bill

  1. Credit Cards we accept
  2. Your personal Account Number (also your Medical Record Number)
  3. Date Statement Sent
  4. Account Balance (total due for all admissions listed on statement)
  5. Name and address of person responsible for bill
  6. Where to mail your payment
  7. Description of patient admissions/where services where rendered
    • Total Charges
    • Total payments – this includes payments made by an insurance companies and self pay payments
    • Insurance Pending – amounts listed here are charges that have been submitted to insurance but have not yet been paid on.
    • Patient Pay – total amount owed by patient after all insurance payments are posted.
  8. Business Office Telephone Number for questions and payment assistance